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RingoX keeps business communication moving. Desktop · Mobile · Web App
RINGOX BUSINESS SMS

Business texting
built around the conversation.

Give customers a simple way to text your business while keeping follow-ups, appointment updates, support conversations, business notifications and marketing messages organized through the RingoX messaging experience.

New customer reply
Conversation active
AM
Alex Morgan Active conversation
TODAY
Hi, I wanted to check whether my appointment is still scheduled for tomorrow.
10:14 AM
Yes — you're confirmed for tomorrow at 2:00 PM. We'll send another update before your appointment.
10:15 AM
Perfect. Thank you!
10:16 AM
You're welcome. If you need to change anything before then, just reply here.
10:16 AM
Write a message...
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Customer Follow-Ups
Appointment Updates
Customer Support
Business Notifications
Marketing Messages
THE CONVERSATION STREAM

One messaging channel. Many business moments.

01 / FIRST CONTACT

Start the conversation.

Give customers a simple way to reach your business through text when messaging is appropriate.

Hi, I'd like more information about your service.
02 / RESPONSE

Reply while the question is still fresh.

Keep short business conversations moving without forcing every interaction into a phone call.

Absolutely. What would you like to know?
03 / UPDATE

Send the next useful update.

Confirmations, reminders and relevant notifications can continue in the same conversation.

You're confirmed for tomorrow at 2:00 PM.
04 / FOLLOW-UP

Keep the relationship moving.

Useful customer follow-ups can make the next interaction easier and more personal.

Thanks again. Reply here if you need anything else.
05 / MARKETING

Re-engage opted-in customers.

Use marketing messages for relevant promotions, special offers and business announcements when recipients have provided the appropriate consent.

October customer offer is now available. Reply STOP to opt out.
BUSINESS CONVERSATIONS
AM
Alex Morgan

Perfect. Thank you!

10:16
JS
Jordan Smith

Can you send the details?

9:48
TC
Taylor Clark

Appointment confirmed.

9:21
RB
Riley Brooks

Thanks for the update.

8:57
Alex Morgan Customer conversation
Hi, is tomorrow's appointment still available?
Yes, you're still scheduled for 2:00 PM tomorrow.
Perfect. Thank you!
You're welcome. We'll send another update before the appointment.
Write a reply...
MESSAGE WHERE THE WORK HAPPENS

Keep the conversation close across devices.

Use RingoX messaging from supported desktop, mobile and web experiences without making the conversation feel disconnected.

RingoX Messaging
Conversations
Alex Morgan
Jordan Smith
Taylor Clark
Riley Brooks
Alex Morgan
Hi, can you confirm tomorrow's appointment?
Yes — you're confirmed for 2:00 PM.
Great, thank you.
You're welcome. We'll send a reminder before the appointment.
Alex Morgan
Hi, can you confirm tomorrow?
Yes — you're confirmed for 2:00 PM.
Great, thanks!
You're welcome.
YOUR BUSINESS IDENTITY

Keep business conversations professional.

RingoX helps keep supported business messaging tied to your business communication setup rather than relying on employees' personal texting workflows.

BUSINESS MESSAGING

One business presence.

Keep customer communication centered around your professional business messaging experience.

BUSINESS CALLING Connected
TWO-WAY SMS Connected
MARKETING MESSAGES Supported Use Case
DESKTOP + MOBILE + WEB Available
MARKETING MESSAGES

Stay connected with opted-in customers.

Use RingoX business messaging for relevant promotional communications such as offers, announcements, service updates and customer engagement campaigns when recipients have provided appropriate consent.

✓ Promotions & offers
✓ Service announcements
✓ Product updates
✓ Customer re-engagement
●
Marketing consent matters. Promotional messages should only be sent to recipients for whom your business has the appropriate messaging consent, and opt-out requests should be respected.
Promotional Offers
Customer Updates
Re-engagement
MARKETING MESSAGE October Customer Offer
Opted-In Audience
MESSAGE PREVIEW
Hi Alex, our October customer offer is now available. Check out the latest update from our team. Reply STOP to opt out.
TYPE Marketing
AUDIENCE Opted-In
OPT-OUT STOP
UNDERSTANDING SMS SEGMENTS

Know how your message usage is counted.

RingoX measures SMS usage in message segments. Longer messages can use additional segments, so keeping the message clear and concise can help you understand and manage usage.

MESSAGE EXAMPLE Segment Preview
Hi Alex, your appointment is confirmed for tomorrow at 2:00 PM. Please reply here if you need to make any changes. We look forward to speaking with you.
Message length Up to 153 characters per segment
For RingoX usage tracking, one SMS segment is counted as up to 153 characters. Longer messages may use additional segments.
RESPONSIBLE BUSINESS MESSAGING

Start conversations with the right expectations.

Businesses should obtain appropriate consent before sending messages and make opt-out and help instructions clear where required. Messaging requirements can vary based on the use case and applicable rules.

For marketing and promotional messaging: make sure recipients have provided the appropriate consent before sending promotional texts and honor opt-out requests promptly.
01

Get Consent

Use an appropriate opt-in process before sending messages where consent is required, especially promotional and marketing messages.

02

Keep It Clear

Make the business identity, purpose and nature of the communication understandable to recipients.

03

Respect STOP + HELP

Honor opt-out requests and provide appropriate help instructions where required.

EVERYDAY BUSINESS MESSAGES

Different messages for different moments.

01
Appointment
Your appointment is confirmed for tomorrow at 2:00 PM. Reply here if you need to make a change.
02
Follow-Up
Thanks for speaking with us today. Let us know if you have any additional questions.
03
Update
Your requested update is ready. Reply to this message if you need any additional assistance.
04
Support
We've received your request and someone from our team will follow up with you shortly.
05
Marketing
Hi Alex, our October customer offer is now available. Check out the latest update from our team. Reply STOP to opt out.
BUSINESS MESSAGING WITH RINGOX

Turn business messages into real conversations.

Bring two-way business SMS, customer follow-ups, notifications, support conversations and consent-based marketing messages together in the RingoX experience.

Start with RingoX →