Get Consent
Use an appropriate opt-in process before sending messages where consent is required, especially promotional and marketing messages.
Give customers a simple way to text your business while keeping follow-ups, appointment updates, support conversations, business notifications and marketing messages organized through the RingoX messaging experience.
Give customers a simple way to reach your business through text when messaging is appropriate.
Keep short business conversations moving without forcing every interaction into a phone call.
Confirmations, reminders and relevant notifications can continue in the same conversation.
Useful customer follow-ups can make the next interaction easier and more personal.
Use marketing messages for relevant promotions, special offers and business announcements when recipients have provided the appropriate consent.
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Use RingoX messaging from supported desktop, mobile and web experiences without making the conversation feel disconnected.
RingoX helps keep supported business messaging tied to your business communication setup rather than relying on employees' personal texting workflows.
Keep customer communication centered around your professional business messaging experience.
Use RingoX business messaging for relevant promotional communications such as offers, announcements, service updates and customer engagement campaigns when recipients have provided appropriate consent.
RingoX measures SMS usage in message segments. Longer messages can use additional segments, so keeping the message clear and concise can help you understand and manage usage.
Businesses should obtain appropriate consent before sending messages and make opt-out and help instructions clear where required. Messaging requirements can vary based on the use case and applicable rules.
Use an appropriate opt-in process before sending messages where consent is required, especially promotional and marketing messages.
Make the business identity, purpose and nature of the communication understandable to recipients.
Honor opt-out requests and provide appropriate help instructions where required.
Bring two-way business SMS, customer follow-ups, notifications, support conversations and consent-based marketing messages together in the RingoX experience.
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