Search the RingoX Answer Center or browse by topic to learn about calling, messaging, apps, devices, pricing, account access and everyday use.
These questions cover the essentials: what RingoX is, where you can use it, what the plans include and how business messaging works.
Select a category to narrow the list, or use the search box above to find questions across the entire RingoX FAQ.
RingoX is a cloud business communication platform that brings business calling, messaging and everyday communication tools into one connected experience.
RingoX is designed for businesses that need professional calling and messaging across modern work environments. It can support sales, customer support, operations, flexible teams and growing businesses.
RingoX is designed around software-based business communication. You can use supported desktop, mobile and web experiences instead of depending on one traditional physical desk phone.
Yes. Different roles can use the same RingoX communication foundation while focusing on the tools that matter most to their workflow, such as calling, contacts, transfers, conferencing, messaging or recent activity.
Yes. RingoX supports professional inbound and outbound business calling through your configured RingoX experience.
Yes. RingoX fixed plans include unlimited calling within the United States and Canada.
Yes. Supported RingoX call workflows include attended and blind transfer options, allowing a live conversation to be moved when another person needs to continue the call.
Yes. RingoX supports conference-call functionality so additional participants can be brought into a supported live conversation.
RingoX supports multiple-call workflows, including situations where another call arrives while a conversation is already active.
RingoX supports call-recording functionality where available and configured. Recording use should always follow applicable consent, privacy and local legal requirements.
Yes. RingoX supports business SMS for supported customer communication, updates, follow-up and other approved business messaging.
RingoX can support approved marketing messaging when the messaging program, recipients and use case meet applicable consent and messaging requirements.
Businesses are responsible for sending marketing messages only to recipients who have provided the required permission and for honoring applicable opt-out requirements.
MMS may be available where supported by the applicable messaging setup. Availability can vary, so it should not be assumed for every number or configuration.
The current fixed plans include:
SMS usage is measured in message segments. For RingoX usage tracking, one segment is counted as up to 153 characters. Longer messages can use more than one segment.
RingoX provides supported experiences for Windows, macOS, iOS, Android and the Web App.
Yes. Multi-device access is supported according to your RingoX plan and configuration.
Yes. RingoX includes a Web App option, giving supported users browser-based access in addition to desktop and mobile applications.
Yes. The RingoX mobile experience is designed to help you stay connected when you are away from your computer, subject to your account setup and device access.
RingoX currently offers three fixed plans:
Visit the Pricing page for the full comparison.
The main differences are messaging capacity, device access and the level of advanced business functionality.
All current fixed plans include unlimited calling within the United States and Canada.
Start with your expected messaging volume, number of devices and whether you need more advanced business functionality.
The interactive Plan Finder on the RingoX Pricing page can help point you toward the closest fixed plan.
If your communication requirements do not fit neatly into Basic, Premium or Enterprise, contact RingoX to discuss your calling, messaging and account requirements.
You can access your RingoX account through the RingoX login page using the credentials associated with your account.
Open the RingoX login page and use the password reset option. Follow the instructions sent to the email associated with your account.
You can contact the RingoX team through the website contact page, by email at sales@ringox.cloud, or by phone at +1 (954) 751-3906.
Try another search term, browse a category, or contact the RingoX team for help with your question.
Current fixed RingoX plans include unlimited calling within the United States and Canada.
Marketing messages should only be sent when the required recipient consent and messaging requirements are in place.
RingoX supports desktop, mobile and Web App experiences for flexible communication.
Basic, Premium and Enterprise provide different messaging capacities and levels of access.
Some questions depend on your business, messaging requirements or account setup. Contact the RingoX team and tell us what you need.