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RingoX keeps business communication moving. Desktop · Mobile · Web App
RINGOX FAQ

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Search the RingoX Answer Center or browse by topic to learn about calling, messaging, apps, devices, pricing, account access and everyday use.

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Calling & Call Controls
SMS & Marketing Messaging
Desktop · Mobile · Web
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Showing 26 questions
G
General Start with the RingoX basics
4 QUESTIONS

RingoX is a cloud business communication platform that brings business calling, messaging and everyday communication tools into one connected experience.

Business Calling Business SMS Desktop App Mobile App Web App

RingoX is designed for businesses that need professional calling and messaging across modern work environments. It can support sales, customer support, operations, flexible teams and growing businesses.

RingoX is designed around software-based business communication. You can use supported desktop, mobile and web experiences instead of depending on one traditional physical desk phone.

Yes. Different roles can use the same RingoX communication foundation while focusing on the tools that matter most to their workflow, such as calling, contacts, transfers, conferencing, messaging or recent activity.

C
Business Calling Calls, transfers and conference features
6 QUESTIONS

Yes. RingoX supports professional inbound and outbound business calling through your configured RingoX experience.

Yes. RingoX fixed plans include unlimited calling within the United States and Canada.

Basic Premium Enterprise

Yes. Supported RingoX call workflows include attended and blind transfer options, allowing a live conversation to be moved when another person needs to continue the call.

Yes. RingoX supports conference-call functionality so additional participants can be brought into a supported live conversation.

RingoX supports multiple-call workflows, including situations where another call arrives while a conversation is already active.

RingoX supports call-recording functionality where available and configured. Recording use should always follow applicable consent, privacy and local legal requirements.

M
Business Messaging SMS, marketing messages and message usage
5 QUESTIONS

Yes. RingoX supports business SMS for supported customer communication, updates, follow-up and other approved business messaging.

RingoX can support approved marketing messaging when the messaging program, recipients and use case meet applicable consent and messaging requirements.

Businesses are responsible for sending marketing messages only to recipients who have provided the required permission and for honoring applicable opt-out requirements.

i
Marketing messaging should not be sent to purchased, scraped or otherwise non-consented recipient lists.

MMS may be available where supported by the applicable messaging setup. Availability can vary, so it should not be assumed for every number or configuration.

The current fixed plans include:

Basic — 1,000 SMS Premium — 3,000 SMS Enterprise — 10,000 SMS

SMS usage is measured in message segments. For RingoX usage tracking, one segment is counted as up to 153 characters. Longer messages can use more than one segment.

A
Apps & Devices Desktop, mobile and browser access
4 QUESTIONS

RingoX provides supported experiences for Windows, macOS, iOS, Android and the Web App.

Windows macOS iOS Android Web App

Yes. Multi-device access is supported according to your RingoX plan and configuration.

Basic — Up to 2 devices Premium — Up to 3 devices

Yes. RingoX includes a Web App option, giving supported users browser-based access in addition to desktop and mobile applications.

Yes. The RingoX mobile experience is designed to help you stay connected when you are away from your computer, subject to your account setup and device access.

P
Plans & Pricing Fixed plans and plan selection
4 QUESTIONS

RingoX currently offers three fixed plans:

Basic — $69/month Premium — $99/month Enterprise — $180/month

Visit the Pricing page for the full comparison.

The main differences are messaging capacity, device access and the level of advanced business functionality.

All current fixed plans include unlimited calling within the United States and Canada.

Start with your expected messaging volume, number of devices and whether you need more advanced business functionality.

The interactive Plan Finder on the RingoX Pricing page can help point you toward the closest fixed plan.

If your communication requirements do not fit neatly into Basic, Premium or Enterprise, contact RingoX to discuss your calling, messaging and account requirements.

H
Account & Help Sign-in, passwords and assistance
3 QUESTIONS

You can access your RingoX account through the RingoX login page using the credentials associated with your account.

Open the RingoX Login Page →

Open the RingoX login page and use the password reset option. Follow the instructions sent to the email associated with your account.

Go to RingoX Login →

You can contact the RingoX team through the website contact page, by email at sales@ringox.cloud, or by phone at +1 (954) 751-3906.

Contact the RingoX Team →

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QUICK CLARITY

Four things worth knowing before you get started.

01 / CALLING

U.S. & Canada calling

Current fixed RingoX plans include unlimited calling within the United States and Canada.

02 / MESSAGING

Consent matters

Marketing messages should only be sent when the required recipient consent and messaging requirements are in place.

03 / ACCESS

More than one screen

RingoX supports desktop, mobile and Web App experiences for flexible communication.

04 / PLANS

Start at the right level

Basic, Premium and Enterprise provide different messaging capacities and levels of access.

DIDN'T FIND YOUR ANSWER?

Ask RingoX directly.

Some questions depend on your business, messaging requirements or account setup. Contact the RingoX team and tell us what you need.