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Privacy Policy

At RingoX, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website and services. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information to provide and improve our communication services.

Personal Information
  • Full name
  • Email address
  • Phone number
  • Company name
  • Any information submitted through forms (e.g., demo requests, trial signup)
Business & Usage Information
  • Account details and user activity
  • Call usage data (non-content)
  • Messaging activity (non-content)
  • VoIP/SIP configuration details
Technical Information
  • IP address
  • Browser type and device information
  • Log data and cookies
Uploaded Content
  • Any documents, files, or data you upload while using our services

1. SMS Policy

By opting in to receive SMS messages from Ringotel, you agree to the following:

SMS Consent

Your phone number and SMS consent will never be shared with third parties for marketing purposes.

Types of Messages You May Receive

  • Account notifications and updates
  • Service-related alerts
  • Support and troubleshooting messages
  • Billing and account notifications
  • Promotional or marketing messages (only if opted-in)

Message Frequency

Message frequency may vary depending on your activity and interaction with our services.

Fees & Charges

Message and data rates may apply depending on your mobile carrier.

Opt-In Methods

You may opt in by:

  • Submitting a form on our website
  • Selecting the SMS consent checkbox
  • Providing consent during communication

Opt-Out Methods

You can opt out at any time by replying STOP to any SMS message.

For help, reply HELP or contact us at:
support@ringotel.com

SMS Disclosures

  • Message & data rates may apply
  • Message frequency may vary
  • You can opt out anytime by replying STOP
  • For assistance, reply HELP or contact support

2. Additional SMS Disclosures

3. How We Use Your Information

We use your information to:

  • Provide and manage our dialer and communication services
  • Process account setup, trials and subscriptions
  • Send service updates and notifications
  • Provide customer support
  • Improve platform performance and user experience
  • Ensure compliance with legal and regulatory requirements

4. Data Protection & Security

We take appropriate measures to protect your data, including:

  • Secure data storage and encryption
  • Restricted access to authorized personnel only
  • Continuous monitoring for unauthorized access or threats

5. Data Sharing & Disclosure

We respect your privacy and do not sell or rent your personal data.

We may share data only in these cases:

With Service Providers
To operate our services (hosting, billing, communication tools)

For Legal Compliance
If required by law or to protect our rights

With Integration Partners
Such as VoIP/SIP providers (e.g., Twilio) to deliver communication services

Important Notice

No mobile information or SMS consent data will be shared with third parties for marketing purposes.

6. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Analyze traffic and usage
  • Enhance user experience

You can disable cookies through your browser settings if preferred.

7. Third-Party Services

Our platform may integrate with third-party services (e.g., VoIP providers, payment gateways). We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your data
  • Withdraw consent at any time

To exercise your rights, contact us at:
support@ringotel.com

9. Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: 
Phone: 
Address:

Last Updated: 08/07/2025