01
Consent is requested
An individual is given a clear opportunity to choose whether they want to receive SMS communications.
This SMS Opt-In Policy describes the practices applicable to SMS communications sent by or on behalf of RingoX to individuals who have provided the required consent for the applicable messaging purpose.
SECTION 01
Scope of this Policy
This policy applies to SMS communications that RingoX sends directly to individuals in connection with RingoX products, services, accounts, inquiries, support and authorized marketing communications.
It explains how mobile numbers and messaging consent may be collected, how SMS communications may be used, and how recipients can manage their messaging preferences.
SECTION 02
How SMS Consent May Be Obtained
RingoX may obtain SMS consent through a website form, registration experience, service request, support interaction or another clear opt-in method presented to the individual.
Where a checkbox is used for consent, it should be presented as an affirmative choice rather than being selected automatically.
EXAMPLE DISCLOSURE
By providing your mobile number and choosing to opt in, you agree to receive text messages from RingoX regarding applicable service updates, account notifications, customer support, security-related communications and marketing promotions where applicable. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to marketing messages is not a condition of purchase.
SECTION 03
Types of SMS Communications
Depending on the applicable opt-in and the relationship with RingoX, SMS communications may include:
- Account notifications and service-related notices
- Customer support responses and follow-up
- Service updates and requested information
- Security or account-related alerts
- Marketing or promotional communications when the appropriate marketing consent has been provided
The nature of the messages should remain reasonably consistent with the disclosures provided when the recipient opted in.
SECTION 04
Marketing & Promotional SMS
RingoX may send marketing or promotional SMS messages when the recipient has provided the consent required for that type of communication.
Marketing consent should be separate enough for the individual to understand that they are agreeing to receive promotional text messages.
Where applicable, consent to receive marketing SMS messages is not a condition of purchasing products or services from RingoX.
SECTION 05
Message Frequency & Charges
Message frequency varies depending on the type of interaction, account activity, support request, service relationship and messaging preferences.
Message and data rates may apply according to the recipient's mobile service plan and wireless carrier.
RingoX does not control the charges imposed by a recipient's wireless carrier.
SECTION 06
Opting Out & Requesting Help
STOP
Where supported, recipients may reply STOP to opt out of future messages from the applicable messaging program.
After an opt-out request is received and processed, additional messages from that program may be limited to communications necessary to confirm or administer the opt-out, where permitted.
HELP
Where supported, recipients may reply HELP for assistance or information regarding the applicable SMS program.
Recipients may also contact RingoX directly at sales@ringox.cloud or +1 (954) 751-3906 .
SECTION 07
Mobile Information & Consent Privacy
MOBILE PRIVACY
SMS opt-in information is not shared for third-party marketing.
Mobile information, SMS opt-in data and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Information may still be processed by service providers when reasonably necessary to deliver communications, operate services, maintain security or perform other legitimate operational functions.
For more information about how RingoX handles personal information, review our Privacy Policy .
SECTION 08
Accuracy of Contact Information
Individuals who provide a mobile number should provide a number they are authorized to use for the requested SMS communications.
If a mobile number changes ownership or is no longer associated with the individual who originally opted in, the current user of that number should follow the applicable opt-out instructions if they receive messages they no longer wish to receive.
SECTION 09
Changes to this SMS Opt-In Policy
RingoX may update this policy from time to time to reflect changes in messaging practices, services, technology or applicable requirements.
When material changes are made, the updated version may be published on the RingoX website.
SECTION 10
Contact RingoX
Questions about SMS consent, opt-out requests or this policy can be directed to RingoX.
RingoX
302 Indian Trace
Davie, FL 33326
United States
Email:
sales@ringox.cloud
Phone:
+1 (954) 751-3906