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Terms & Conditions

Welcome to RingoX. By accessing or using our website, applications and communication services, you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with these Terms, please do not use our services.

1. Introduction

These Terms & Conditions (“Terms”) govern your use of RingoX’s services, including our cloud phone system, dialer, SMS features and related communication tools.

By using our platform, you confirm that you accept these Terms and agree to follow them.

2. Services Overview

Ringotel provides cloud-based communication solutions, including:

  • Cloud Phone System (VoIP Dialer)
  • Call Center Dialer Solutions
  • SMS Messaging Services
  • SIP Trunking Integration
  • Communication tools for individuals, teams, and businesses

3. Eligibility

To use our services, you must:

  • Be at least 18 years old
  • Have the legal authority to enter into agreements
  • Provide accurate and complete account information

By using our services, you confirm that all information provided is true and up to date.

4. Payments & Fees

  • All services are billed based on selected plans or custom agreements
  • Subscription fees are charged on a monthly or agreed basis
  • Fees are non-refundable unless otherwise stated

5. SMS Terms & Conditions

By opting in to receive SMS messages from RingoX, you agree to the following:

SMS Consent

Your phone number and SMS consent will not be shared with third parties for marketing purposes.

Types of Messages

You may receive SMS messages related to:

  • Account notifications and updates
  • Service alerts and support messages
  • Billing and account-related communication
  • Optional marketing messages (only if opted-in)

Message Frequency

Message frequency may vary based on your activity.

Fees & Charges

Message and data rates may apply depending on your carrier.

Opt-In Methods

You can opt in by:

  • Submitting forms on our website
  • Checking SMS consent boxes
  • Providing verbal or written consent

Opt-Out Methods

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact:
support@ringotel.com

SMS Disclosures

  • Message & data rates may apply
  • Message frequency may vary
  • You can opt out anytime by replying STOP
  • For help, reply HELP

6. Acceptable Use

You agree not to use RingoX for:

  • Illegal or fraudulent activities
  • Spam or unsolicited communications
  • Harassment, abuse or harmful content
  • Violating telecom or regulatory laws

We reserve the right to suspend or terminate accounts that violate these rules.

7. User Responsibilities

You are responsible for:

  • Maintaining account security
  • Ensuring lawful use of communication services
  • Complying with local and international telecom regulations

8. Data Privacy

We respect your privacy and handle your data according to our Privacy Policy.

Your data will only be used to provide and improve our services.

9. Limitation of Liability

RingoX shall not be held liable for:

  • Service interruptions caused by third-party providers
  • Call or message delivery failures
  • Loss of business, revenue or data

Our total liability is limited to the amount paid for the service in question.

10. Service Availability

While we aim for high uptime, we do not guarantee uninterrupted service. Maintenance, updates or third-party issues may affect availability.

11. Termination

We reserve the right to suspend or terminate services if:

  • These Terms are violated
  • Payments are not made
  • The platform is misused

Users may terminate their account at any time. Any outstanding payments must be settled.

12. Intellectual Property

All content, branding, software and materials on this website are the property of RingoX.

Unauthorized use, copying or distribution is strictly prohibited.

13. Third-Party Integrations

RingoX may integrate with third-party services (e.g., VoIP providers, payment gateways).

We are not responsible for the performance or policies of these third-party services.

14. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated date.

Continued use of our services means you accept the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

Email: 
Phone: 
Address:

Last Updated: 08/07/2025